Shipping and Returns Policy for Downloadable Digital Products

SHIPPING POLICY

After completing your purchase, you will receive an email containing the necessary information to access and download your digital product. Please ensure that you provide a valid email address during checkout. In most cases, you will have instant access to your digital product upon completing the purchase. If there are any exceptions or additional processing time required, it will be clearly communicated on the product page or during the checkout process.

RETURNS POLICY

Due to the nature of digital products, we generally do not offer returns or exchanges. Once a digital product has been downloaded or accessed, it cannot be returned. We encourage you to review the product description, specifications, and any available samples or previews before making your purchase.

REFUND POLICY

We strive to provide high-quality digital products that meet your expectations. If you encounter any issues with your purchase, such as technical difficulties or problems accessing the product, please contact our customer support team within 3 days of your purchase. We will investigate the issue and work with you to find a resolution. If we are unable to resolve the issue and it is determined that a refund is warranted, we will process the refund in a timely manner.

Please note that this refund policy applies only to cases where the product is defective or if there was an error on our part. Refunds will not be provided for change of mind or circumstances beyond our control.

If you have any questions or concerns regarding our shipping and returns policy for downloadable digital products, please contact our customer support team by email:  support@mr-mintz.com. We are here to assist you and ensure your satisfaction with your digital purchase.

LICENSE AND USE

Your purchase of one of our products constitutes our granting to you of a non-exclusive, non-sublicensable, non-transferable license to download and access that product for the purpose of your own personal use and reference, and print or convert the product to an image or vector format for your own storage, retention and reference (the “purpose”). You agree that under no circumstances shall you use, or permit to be used, any product other than for the aforesaid purpose. For the avoidance of doubt, you shall not copy, re-sell, sublicense, rent out, share or otherwise distribute any of our products, whether modified or not, to any third party. You agree not to use any of our products in a way which might be detrimental to us or damage our reputation.

INTELLECTUAL PROPERTY

The products, whether modified or not, and all intellectual property and copyright contained therein, are and shall, at all times remain our sole and exclusive property. You agree that under no circumstances, whether the product has been modified or not, shall you have or attempt to claim ownership of any intellectual property rights or copyright in the product.